1. Introduction
Welcome to OneHubPro (“we,” “our,” “us”).
OneHubPro is a real estate platform that connects buyers, sellers, landlords, short-let hosts, and investors with property opportunities in Nigeria.
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.onehubpro.ng or use our services.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
- Full name
- Email address
- Phone number (including WhatsApp)
- Country of residence
- Mailing address
- Identification documents (where required for transactions)
B. Property Information
- Property details submitted for listing
- Images and descriptions
- Ownership documentation (where applicable)
C. Financial Information
- Payment details (processed through secure third-party providers)
- Transaction history
We do not store full card details on our servers.
D. Technical Data
- IP address
- Browser type
- Device type
- Pages visited
- Cookies and tracking data
3. How We Use Your Information
We use your information to:
- Process property listings and bookings
- Facilitate buying, selling, renting, and short-let transactions
- Respond to inquiries and customer support requests
- Verify identity and prevent fraud
- Send transaction confirmations
- Provide marketing updates (if you opt-in)
- Improve our website and services
4. Sharing of Information
We may share your information with:
- Property buyers or sellers (as necessary for transactions)
- Mortgage and financial institutions (with your consent)
- Legal or regulatory authorities (when required by law)
- Service providers assisting in website operations
We do not sell your personal data.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no online transmission is 100% secure. Users provide information at their own risk.
6. International Users (Diaspora Clients)
If you access our services from outside Nigeria, your data may be transferred and processed in Nigeria. By using our platform, you consent to such transfer.
We strive to comply with applicable data protection laws where feasible.
7. Cookies & Tracking Technologies
Our website uses cookies to:
- Improve user experience
- Track website performance
- Remember user preferences
You may disable cookies in your browser settings.
8. Your Rights
You may:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications
To exercise these rights, contact us at:
info@onehubpro.ng
9. Data Retention
We retain personal information only as long as necessary to:
- Complete transactions
- Comply with legal requirements
- Resolve disputes
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy, please contact:
OneHubPro
Email: info@onehubpro.ng
Phone: +234 802 671 1090
Website: www.onehubpro.ng